Refund and Returns
Refund Policy for KPOPTix.com
Effective as of August 16, 2023
1. General Provisions
All purchases made on the KPOPTix.com website are subject to the following refund policy. By making a purchase, you agree to the conditions set forth in this policy. The refund policy is in accordance with KPOPTix.com’s Terms & Condition.
2. Merchandise Refunds, Exchanges, and Returns
Any open merchandise cannot be returned, exchanged, or refunded, except for defective lightsticks.
Merchandise services for items purchased through KPOPTix.com are exclusively handled by KPOP Store in USA. This includes, but is not limited to, refunds, exchanges, and returns.
Please contact KPOP Store in USA directly for any issues related to merchandise, including refunds, exchanges, or returns.
Contact Information for KPOP Store in USA:
Address: 5953 BUFORD HWY SUITE 101, DORAVILLE GA 30340
Phone: (770) 936-9636
Website: KPOP Store in USA
3. Event Cancellations and Technical Issues
In the event of a cancellation not caused by technical issues or system failures on KPOPTix.com, refunds and compensation policies are determined and executed by the event organizer.
KPOPTix.com and DASOMWEB do not assume responsibility for such refunds or compensations.
Event organizers are expected to provide appropriate notice and follow established procedures for event cancellations not linked to technical issues or system failures.
4. Disclaimer of Warranties
The KPOPTix.com website is provided on an “as is” and “as available” basis. No warranties of any kind are implied, including merchantability, fitness for a particular purpose, and non-infringement.
5. Limitation of Liability
KPOPTix.com and DASOMWEB will not be responsible for any direct, indirect, incidental, special, consequential, or punitive damages related to your use of the site, regardless of prior advice about the potential for such damages.
6. Amendments to Refund Policy
We reserve the right to modify this Refund Policy at our discretion. Any changes will be effective upon posting on KPOPTix.com. Your continued use of our services signifies your acceptance of any adjustments to this policy.
7. Governing Law and Jurisdiction
This Refund Policy and any disputes related to it or the use of KPOPTix.com will be governed by the laws of the State of Georgia. Any legal action will be initiated exclusively in the federal or state courts located in Forsyth County, Georgia.
8. Contact Information
For any inquiries regarding this Refund Policy or other related issues, please contact us at:
Address: 6470 East Johns Crossing, Suite 160 Johns Creek, GA 30097
Phone: (470) 839-5151
Or through the contact form available on our Site.
Thank you for using KPOPTix.com. We value our customers and strive to provide a transparent and fair refund process.